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FAQ
When will my order ship?
Orders with in-stock products ship the same day or the next business day, via CTT. You get the tracking code by email as soon as your order ships.
How do pre-orders work?
You pay when you place the pre-order and we ship on the product's official release day. If the date changes, we'll let you know by email.
A product says Sold out. Will it be back?
Leave your email on the product page and we'll let you know when it's back in stock.
Can I return a product?
You have 14 days after receiving your order to return any product that is still sealed, just as you received it.
My product arrived damaged. What do I do?
Don't open the product. Send us photos of the box and the product by email or WhatsApp and we'll sort it out with you.